9-1-1 in the News!

How to Talk to Your Kids About Going Back to School During a Pandemic


The first day of school normally brings butterflies of excitement, paired with the thrill of wearing new shoes or clothes for the first time and the joy of brand new school supplies. This year, the normal excitement is tempered Apple on pile of books at the elementary schoolby an unprecedented situation. Instead of just wondering if they will have their best friend in any of their classes or if they will have to sit alphabetically in the lunchroom, kids are worried about getting sick and possibly losing someone they love to a virus without a proven treatment or a known cure.

Thankfully, as a parent, there are ways for you to ease their fears and create a sense of wellbeing for your kids, even amid the chaos and uncertainty surrounding COVID-19. We at Montgomery County Emergency Communication are happy to help you make going back to school a little easier with these tips from Hackensack Meridian Health:

Texas Mandated Restrictions in Response to COVID-19


The COVID-19 pandemic is a fluid public health crisis, changing almost daily. On July 18 almost half of Texas’ 254 counties, including those in the Houston metro region, were classified as being in the “red zone”  because of new COVID-19 cases and rising positivity rates. Texas, which has mandated restrictions in response to COVID-19, has seen five straight days of 10,000+ new cases as of July 19.

Hurricane Season is Here, Include Smart911 in Your Plan


Hurricane season officially started on June 1, 2020 and will run through November. With many stores currently operating with limited hours and inventory, preparing for hurricanes this year is even more important. So far, 2020 has already had four named tropical storms, with two of those, Arthur and Bertha, forming in May.

We’ve seen several predictions for a busy 2020 season. While we’re already one month into the season, it’s not too late to make sure you’re ready for future storms.

3 Scenarios Where Smart 911 Could Make All the Difference


Our bodies are equipped with an incredible fight or flight response. When faced with true emergencies, we are designed to either fight an attacker or flee to safety. As biological responses go, it is an important one in keeping us safe. But, when emergencies happen, our fight or flight response often prevents us from giving 911 dispatchers the information they need in order to help. That is why Montgomery County has introduced Smart911, a service that allows county 911 dispatchers to access a personal profile attached to your phone number that gives them vital information that could save your life or the lives of your loved ones. But when would you need such a service?

Smart911 Sign Ups - Montgomery County - TX


It is no secret that the world we live in is a little upside down right now. What used to seem normal—taking our kids to school, meeting friends for coffee, and even going to the office—has completely changed as we all adapt to social distancing, washing our hands more frequently, and staying healthy during this global pandemic.

However, some things do remain the same including the steadfast commitment of first responders in Montgomery County. Their job is to assist residents and families during this critical time, and they are always ready to help when needed.

Normal Procedures for 9-1-1 Calls and Coronavirus Changes to Anticipate


Under normal circumstances a 9-1-1 phone call is reserved for an emergency that needs a response by the police department, fire department or medical assistance right away. Everyone from children to adults are taught and reminded that 9-1-1 calls by phone are reserved for serious, immediate needs. However, the tool is fundamentally influenced by how a caller perceives a situation occurring, and that subjectivity can sometimes lead to calls that don’t really meet the definition of a bona fide emergency. That then causes unnecessary load on emergency dispatchers and responders who have to filter these non-emergency calls out.

Smart911 Emergency Facts: 5 Minutes That Can Save You & Your Family’s Lives


911We’re all taught about 9-1-1 at a young age. When you call 9-1-1 the main things to keep in mind are:

National Law Enforcement Appreciation Day


After a tumultuous year earlier that marked an officer-involved shooting that turned into a major unrest event in Ferguson, MO, 2015 became the first year of National Law Enforcement Appreciation Day. With a push led by Concerns of Police Survivors, or C.O.P.S., multiple non-profit organizations and police support groups banded together to make a point of show gratitude for the service and sacrifice made every day by law enforcement officers in the U.S. More importantly, however, the day is intended for regular citizens to be involved, to meet their law enforcement officers in their community, and have an opportunity to show gratitude for the officers’ civic service.

How to Prevent Winter Fires at Home


According to the U.S. Fire Administration, winter home fires, while accounting for only eight percent of all U.S. fires, account for nearly 30 percent (approximately 890 in total) of all fire deaths in a year. The better we understand the causes of winter fires in Texas, the more prepared we are to prevent them and the many deaths each year that occur as a result.

The History of 9-1-1


When life turns on a dime and you find yourself in desperate need of emergency assistance, your first instinct is likely to pick up the closest phone and dial 9-1-1. While this is second nature to us today, there wasn’t always an emergency system such as 9-1-1 in place. In fact, prior to 1973 (origins as early as 1957), there wasn’t a nationwide number giving citizens access to emergency services. Today, the number 9-1-1 is known as the “Universal Emergency Number” and is available to virtually all U.S. citizens. More on the history of 9-1-1 below: